Brango Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Brango Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular products, promotions or services.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Brango Casino for your use of the website, account facilities and available gambling services. They apply to all visitors, registered customers and other users of the website. Additional terms may apply to specific games, promotions, payment methods or features. Where additional terms apply, they will be made available before or during the relevant activity and should be read together with these Terms & Conditions.

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You are responsible for reading the current version of these terms before using the website. If you do not agree with any part of them, you must not access the services or continue to use your account. Brango Casino may update, replace or amend these terms when reasonably required, including to reflect changes to laws, technology, services or operational requirements. The latest version published on the website will apply from the stated effective date or, where no date is stated, from publication.

Legal eligibility

You must be legally entitled to use online gambling services in the place where you are located. You must be at least 18 years old, or older if a higher minimum age applies to you under relevant law. You must not access or use the website from a location where online gambling is prohibited or restricted. It is your responsibility to understand and comply with the laws that apply to you.

You must provide accurate, complete and current information when registering or using an account.
You must not allow another person to use your account or use another person's account.
You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
You must follow all game instructions, promotional rules and reasonable security requirements shown on the website.
You must tell Brango Casino if information connected with your account changes or is no longer accurate.

2. Accounts, verification and security

Some services may require you to create an account. You may generally hold only one account unless Brango Casino has expressly approved otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed where permitted by applicable law. If an account is created using false information, or if an account is used on behalf of another person, access to the account may be restricted or suspended.

Brango Casino may carry out identity, age, address, payment and other verification checks. You agree to provide documents or information that are reasonably requested for these checks. Verification may be required before certain services can be used, before funds can be released, or at other stages of the customer relationship. Information supplied for verification must be genuine, valid and belong to you. Failure to complete a reasonable verification request may affect access to an account or transaction.

Keeping your account secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity results from a failure by Brango Casino to protect its systems. Do not share passwords, authentication codes or other security information. You should use a strong password, log out after using a shared device and contact support through the available website channels if you suspect unauthorised access, loss of credentials or unusual activity.

Brango Casino may suspend or limit an account while it investigates suspected fraud, security issues, breaches of these terms, unusual activity or concerns about the source of funds. Any review will be handled in accordance with applicable law and relevant internal procedures. You must not attempt to bypass an account restriction by creating a new account or using another person's account.

3. Deposits, withdrawals and game transactions

Available payment methods, minimum or maximum transaction amounts, processing requirements and other payment information will be displayed on the website or during the relevant transaction. You must use a payment method held in your own name or otherwise authorised for your use. Brango Casino may reject, reverse or review a transaction where it is not properly authorised, cannot be verified, appears unusual or may breach applicable rules.

You are responsible for checking transaction details before confirming a deposit or withdrawal. You should also ensure that your bank, card issuer or payment provider permits the transaction. Third-party charges, exchange-rate differences or other costs imposed by a financial institution may apply and are outside Brango Casino's control. Any transaction displayed as pending may be subject to additional checks before it is completed.

Funds in an account must be used only for permitted gambling or account-related purposes. You must not deposit money that belongs to another person, that you cannot lawfully use, or that you cannot afford to lose. Brango Casino may request information about the source of funds where required for compliance, safety or verification purposes. Unused funds may be returned through an approved method, subject to identity checks, payment rules and applicable law.

Games and results

Games are played according to the rules and information shown for the relevant game. Results generated and recorded by the website's systems will determine the outcome, subject to any necessary investigation or correction. If a technical fault, display error, communication failure or other system issue affects a game or transaction, Brango Casino may take reasonable steps to correct the error and restore affected account records where appropriate.

You must not exploit a software error, pricing mistake, malfunction, vulnerability or other technical issue. If you identify a possible error, stop using the affected feature and report it through the available support channels. Brango Casino may void or review an affected transaction or game round where permitted by law and the applicable game rules.

4. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and other offers are subject to their own terms. Those terms will explain important conditions such as eligibility, participation requirements, expiry, wagering or playthrough requirements, game restrictions and any limits that apply. You should read the full offer terms before opting in or using a promotional benefit. If there is a conflict between a promotion's specific terms and these general terms, the specific promotion terms will apply to that promotion to the extent of the conflict.

Brango Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits that suit your circumstances, take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or affected by other substances. Never chase losses, borrow money to gamble or continue playing to recover previous losses.

Use any available deposit, spending, time or session controls to help manage your play.
Consider a break or account closure if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.
Seek independent support from an appropriate gambling-help or health service if you are concerned about your gambling.
Contact the available support team if you need information about account restrictions, self-exclusion or responsible gambling tools.

Prohibited activities

You must not interfere with the website, its networks or security features. This includes introducing malicious code, using automated tools without permission, attempting unauthorised access, manipulating game outcomes, exploiting vulnerabilities, creating accounts for improper purposes or engaging in collusion. You must also respect intellectual property rights and must not copy, reproduce, distribute or commercially use website content without permission.

5. Privacy, suspension and other legal information

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. By using the website, you acknowledge that information may need to be collected, used, stored and disclosed for account administration, identity verification, payments, security, customer support, responsible gambling, legal compliance and service improvement. Please read the Privacy Policy for further information about how personal information is managed and about any rights or choices available to you.

Brango Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, a responsible gambling concern, a failed verification process or another legitimate operational reason. You may also request closure of your account through the available support channels. Account closure does not remove obligations that arose before closure, including obligations connected with transactions, investigations or breaches of these terms.

The website and its content are provided subject to availability. Brango Casino does not guarantee that the website, games, payment services or other features will always be uninterrupted, error-free or available on every device or network. You are responsible for maintaining suitable equipment, internet access and security software. Nothing in these terms excludes or limits a right, guarantee or protection that cannot lawfully be excluded or limited under applicable Australian law.

You should raise questions or complaints through the support channels made available on the website. Provide enough information for the issue to be reviewed, while avoiding the submission of unnecessary sensitive information. Brango Casino may ask for further details, account verification or supporting documents before responding. Complaints will be considered using applicable procedures and relevant legal requirements.

If any part of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. These terms are governed by the laws and legal requirements that apply to the relevant services and your use of the website. The terms should be read together with the Privacy Policy, responsible gambling information, game rules and any promotion-specific conditions published by Brango Casino.